Privacy Policy

Last Updated: July 15, 2023

At G4SkinRS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

1.1 Personal Information

We may collect personal identification information from you when you:

  • Complete forms on our website (such as contact or newsletter sign-up forms)
  • Create an account
  • Place an order for our services
  • Subscribe to our newsletter
  • Request a quote
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Phone number
  • Company/studio name
  • Billing and payment information
  • Project requirements and specifications

1.2 Technical Information

When you visit our website, our servers may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Time and date of your visit
  • Pages you viewed
  • Time spent on those pages
  • Referring website addresses

1.3 Usage Information

We may collect information about how you interact with our website, including:

  • Navigation patterns
  • Features used
  • Buttons clicked
  • User preferences

2. How We Use Your Information

We use the information we collect about you for various purposes, including to:

2.1 Provide and Improve Our Services

  • Process and fulfill your orders or requests
  • Communicate with you about your projects
  • Provide customer support
  • Improve our website functionality and user experience
  • Develop new products, services, and features

2.2 Marketing and Communication

  • Send newsletters, updates, and promotional content (if you've opted in)
  • Notify you about changes to our services or policies
  • Respond to your inquiries and comments
  • Conduct surveys and collect feedback

2.3 Analysis and Optimization

  • Analyze website usage to improve performance and content
  • Monitor the effectiveness of our marketing campaigns
  • Detect, prevent, and address technical issues
  • Protect against fraudulent or unauthorized activity

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

3. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

3.1 Service Providers

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:

  • Payment processors
  • Hosting providers
  • Analytics services
  • Customer relationship management systems
  • Email marketing platforms

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

If G4SkinRS is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

3.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

4. Cookie Policy

Our website uses cookies and similar tracking technologies to collect information about your browsing activities.

4.1 What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

4.2 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting/Advertising Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

4.3 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

4.4 Third-Party Cookies

We use services from Google Analytics, Facebook Pixel, and other third-party tools that may place cookies on your device. These services help us understand how visitors interact with our website and tailor our marketing efforts.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access and Information

You have the right to request information about the personal data we hold about you and how it is used.

5.2 Correction

You have the right to have inaccurate personal information corrected or completed if it is incomplete.

5.3 Deletion

You have the right to request the deletion of your personal information in certain circumstances.

5.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances.

5.5 Data Portability

You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format.

5.6 Objection

You have the right to object to the processing of your personal information in certain circumstances.

5.7 Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include:

  • Encryption of sensitive data
  • Secure Socket Layer (SSL) technology
  • Regular security assessments
  • Limited access to personal information
  • Contractual obligations for third-party processors

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process it.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

G4SkinRS Game Design Studio

158 Carter Ferry Lake

Muhammad CH1 4EZ

United Kingdom

Email: privacy@g4skinrs.com

Phone: +44 379 719 9346

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.